WANDERNAO USER MANUAL

The super platform directly connecting customers, guides and tour companies

1. A Top-Tier Platform Experience

WanderNao is not just a website, but a true mobile app that gives you a seamless experience.

  • Install the Hidden App (PWA): No need to go to the App Store. Just open the site in Safari (iPhone) or Chrome (Android), tap 'Share' and choose 'Add to Home Screen' to get the super-smooth WanderNao app right away.
  • Multi-currency system: There is always a currency icon at the top right of the screen. The system automatically converts tour prices (VND, KRW, USD) at real-time exchange rates so you can compare easily.

2. Account & Security

WanderNao protects users with a strict verification system:

  • Secure registration: Use a real email to receive a 6-digit OTP code. This eliminates 100% of fake accounts on the platform.
  • Google sign-in: Quick login with your Google account in just one tap.
  • Personalization: Go to 'My Account' to change your avatar, update your bio and set up email notifications for new messages/orders.

3. Booking & Buying Tours

WanderNao offers 2 ways to travel for you to choose from:

Find a Freelance Guide
  • Choose local friends by specialty (Food, K-pop, History).
  • Send a "Booking Request" with the number of people and the expected date.
  • Both sides freely agree on the price via Chat and pay directly when you meet.
Buy a Package Tour
  • Explore professional tours organized by verified companies/agencies (blue tick).
  • Watch real videos/photos and read reviews from previous travelers.
  • Book tours easily; the system automatically calculates the total cost so you can plan your budget.

4. Chat & Notification Bell System

Never miss any information with the real-time system:

  • 1-on-1 chat: Chat, send photos, and use dozens of fun stickers/emojis.
  • Recall messages: You can delete a message if you sent it by mistake.
  • Red notification bell: The bell in the menu bar notifies you instantly (with an avatar) when your order is accepted/rejected or when someone likes your post.
Smart feature: If you don't have the site open, WanderNao automatically sends a reminder email to let you know someone is messaging you.

5. Community Space

WanderNao is a mini social network for travel lovers:

  • Share moments: Post with a photo album (multiple photos at once) or paste a YouTube video link to share your journey.
  • Interact: Like and comment directly on posts from customers, guides or tour companies.
  • Brand recognition: Company posts always have a blue tick, and guide posts have their own badge so you can recognize them easily.

6. For Partners (Guides/Companies)

Partner with WanderNao to grow your business:

  • Tour Guides: Tap 'Become a Guide' to upgrade your account for free. You will get your own Dashboard, accept guests freely and climb the Leaderboard.
  • Tour Companies: Create a business profile and sell tours. The smart order management interface helps you protect customer information and avoid touting.

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